Shipping & Final Sale

Remir will show or communicate expected shipping timing before or after purchase. Most orders are expected to ship sooner, but shipping can take 15 to 30 days in worst-case scenarios such as high order volume, limited drop fulfillment, carrier delays, address issues, or other fulfillment problems.

If no specific shipping time is stated, orders should ship within 30 days unless you agree to a delay.

If an order cannot ship within the promised time, Remir will provide a revised shipping date and, where required, the choice to accept the delay or cancel for a full refund.

Express shipping targets 2 to 3 business days in transit after the carrier accepts the package. It does not shorten order processing time and is not a guaranteed delivery date; carrier delays and destination availability can affect transit.

Shipping costs, free-shipping thresholds, taxes, and any handling fees should be shown before checkout is completed.

Shipping is $7.99 for one polo, plus $2.00 for each additional polo through the third. Orders of 4 or more polos ship free.

Optional Express shipping is $19.99 for one polo plus $2.00 for each additional polo. The exact price is shown before payment and Express is never selected automatically.

Products clearly marked Pre-order are paid in full at checkout and are expected to ship by the date shown on the product and checkout pages. That date is an estimate; if Remir cannot meet a legally required or promised shipping date, we will provide the options required by applicable law.

A pre-order may be cancelled for a full refund through its secure management link during the cancellation period shown at checkout, normally 48 hours after payment, or until production begins—whichever happens first. Once production begins or the deadline passes, the pre-order is final sale except where applicable law requires otherwise.

Approved refunds go back to the original payment method through Stripe. Most banks display the credit within 5 to 10 business days after Stripe completes it.

Remir Package Protection is an optional $12.99 checkout service. It is never selected automatically. When purchased, it covers one approved replacement, or a refund when replacement stock is unavailable, for qualifying packages lost, stolen, or damaged while being delivered. Any refund is limited to the merchandise amount paid for the affected items.

For damage or a package marked delivered but not received, contact support@remirfashion.com within 7 days of the carrier's delivery scan and include your order number, an explanation, and any requested photos or carrier information. For a package lost in transit, contact us after the carrier confirms the loss or tracking has stopped updating for 7 consecutive days.

Protection does not cover an incorrect or incomplete address supplied at checkout, delivery delays without loss, ordinary wear, product dissatisfaction, cosmetic damage to external packaging when the item is unharmed, claims made outside the stated period, or fraudulent or duplicate claims. Remir may require reasonable documentation before approving a claim.

Choosing not to purchase Package Protection does not remove any rights you have under applicable law or your cardholder agreement.

Except for a pre-order cancelled during its stated cancellation window, all Remir purchases are final sale. Remir does not accept returns for size, fit, color preference, change of mind, delayed need, or accidental orders after payment is completed.

Please review sizing, product photos, shipping details, and order information carefully before completing checkout.

Because orders are final sale, refunds are not offered for ordinary returns or exchanges. Pre-orders remain eligible for a full refund only during the cancellation period stated above.

If Remir cannot fulfill an order, ships the wrong item, or another issue requires a refund under applicable law, any approved refund will be issued to the initial payment method where possible.

Remir does not offer exchanges. Limited drops can sell out quickly, so please confirm size and color before purchase.

If your item arrives damaged or incorrect, contact support within 7 days of delivery with your order number and clear photos of the issue.

Shipping, damaged item, wrong item, or order issue questions can be sent to support@remirfashion.com.